Facade Inspection for MCSTs and Managing Agents
When a strata-titled development — a condominium, a mixed-use block or a commercial strata building — is due for facade inspection, the responsibility does not sit with any individual unit owner. It sits with the Management Corporation. For the council and the managing agent, a facade inspection order is not only a technical exercise but a governance one: it has to be tabled, budgeted, approved and delivered on a statutory timeline, and it has to stand up to scrutiny from subsidiary proprietors who will ultimately fund the work.
This page is written for the people who actually manage that process — MCST council members and the managing agents who advise them. Rather than focusing only on drones and cameras, it sets out the MCST's obligations, the sequence of decisions a council has to make once a facade order arrives, and where a specialist survey provider fits into that chain. Our role is to make the technical part fast, clean and defensible so the council can concentrate on the decisions only it can make.
The MCST's Duty for the Facade
In a strata development the external facade — the cladding, tiles, render, glazing and any attachments on the outside of the building — is common property. Under the Building Maintenance and Strata Management Act (BMSMA), the Management Corporation is responsible for maintaining and keeping the common property in a state of good and serviceable repair. The facade is one of the largest and most safety-sensitive pieces of common property the council manages.
Facade inspection itself is governed separately, under the Periodic Facade Inspection provisions of the Building Control Act. When BCA issues a facade inspection order for a qualifying development, the responsible party named in the order must arrange for the inspection to be carried out and must appoint a competent person to do it. For a strata development that responsible party is the MCST. In practice the two frameworks work together: the BMSMA establishes that the facade is the corporation's to maintain, and the Building Control Act sets out the specific, mandatory inspection the corporation must carry out on it.
Understanding this plainly matters because it removes ambiguity at council level. There is no question of the obligation falling to a developer long since departed, a managing agent acting alone, or individual owners — the duty to act on a facade order rests with the MCST as a body.
The MCST's PFI Process, Step by Step
Once a facade inspection order lands, a well-run council follows a clear sequence. Each step has an owner and a decision point, and the survey is only one part of it.
| Step | What Happens | Who Owns It |
|---|---|---|
| 1. Receive BCA notice | The facade inspection order arrives, setting the deadline for the inspection and report. | MCST / managing agent |
| 2. Table at council / AGM | The order is put before the council or general meeting for a decision to proceed and to fund the work. | Council |
| 3. Appoint a competent person | A Professional Engineer or Registered Architect registered with BCA for facade inspection is appointed. | MCST |
| 4. Engage a survey provider | A facade-inspection provider is engaged to carry out the survey and defect assessment. | MCST / competent person |
| 5. Survey & defect assessment | Every elevation is inspected, defects are mapped and evidence is compiled. | Survey provider |
| 6. Submit PFI report | The competent person reviews the data, classifies defects and submits the report to BCA. | Competent person |
| 7. Remedial works | Any required repairs are scoped, budgeted, approved and carried out. | Council / contractor |
| 8. Submit completion | Completion of remedial works is submitted to close out the order. | Competent person / MCST |
The two steps where a council most often loses time are appointing the competent person and getting reliable defect evidence in front of the AGM. Both are where we can help move things forward quickly.
How We Help the MCST and Managing Agent
Our job is to hand the council decision-ready information and hand the competent person submission-ready data — with as little disruption to residents as possible.
A drone survey covers the full facade of every block from the air, so there are no gondolas parked over the pool deck for weeks and no abseilers working past bedroom windows. For a live-in condominium that difference is significant: the survey is done in a fraction of the on-site time, and residents barely notice it. That keeps complaints to the managing agent down and keeps the council's decision on schedule.
What the council receives is clear, mapped defect evidence it can actually use — imagery tied to specific elevations and locations, showing exactly what condition the facade is in. That is the difference between an AGM debating an abstract quote and an AGM looking at photographs of the actual defects, able to prioritise and budget with confidence. When it comes to appointing repair contractors later, the same evidence base keeps the scope honest.
We then deliver the data package your appointed competent person needs to produce the professional assessment and PFI report — in the format they work in, coordinated directly with them and your managing agent. And if the council has not yet appointed a competent person, we can refer registered PEs and RAs experienced in facade work so the process is not held up.
MCST Concerns We're Built to Address
Councils and managing agents raise the same practical worries on almost every facade job. Our methodology is shaped around them.
Minimal Resident Disruption
No scaffolding, no long-term gondola rigs, no abseilers at windows. A drone completes the survey in a short on-site window, which keeps residents comfortable and keeps complaints to the managing agent to a minimum.
Clear Evidence for AGM / Council
Defects are photographed and mapped to specific elevations so the council can see the actual condition of the facade, prioritise sensibly and put a defensible number in front of subsidiary proprietors.
Coordination With the Competent Person
We deliver defect-mapped data in the format your appointed PE or Registered Architect needs, and liaise with them directly so nothing is lost between survey and submission.
Coverage of All Blocks & Elevations
Large strata estates often have several towers and complex geometry. We plan flights to capture every block and every elevation, so no face of the development is left unassessed.
Where the MCST Sits in the BCA PFI Regime
Periodic Facade Inspection runs on a 7-year cycle for qualifying buildings, and it applies to strata developments just as it does to single-owner buildings. When an order is issued, the MCST is the responsible party that must see it through. Defects found during the inspection are graded by the competent person under BCA's category system: minor items to monitor, progressive defects to repair within a set timeframe, and serious defects — the kind that could allow tiles, render or glazing to fall — that demand immediate attention and, where needed, protective measures below.
For a council the practical takeaway is that the categories drive the budget and the timeline. A survey that maps defects accurately lets the council understand its likely exposure early, plan the sinking-fund draw and stage the remedial works sensibly, rather than being surprised late in the cycle. Because the responsibility for compliance falls on the responsible party, getting ahead of the order protects the council. This mirrors the BCA facade inspection obligations that apply across all building types, and the broader facade inspection requirements every ageing building in Singapore now works to.
Why Choose SG Drone Inspections
We are a specialist drone facade inspection provider that understands the strata context — the council decisions, the AGM cycle, the managing agent's workload — not just the engineering.
CAAS-Permitted Operations
Our drone operations run under the required CAAS operator and activity permits, and we manage the airspace approvals — including coordination in controlled airspace — so the managing agent does not have to.
Built for Council Decisions
We deliver evidence the way a council needs to consume it: mapped, prioritised and clear enough to support an AGM vote and a sinking-fund budget.
Works With Your Competent Person
We supply the facade inspection report data package in the format your PE or RA needs, and can refer registered competent persons if the council has not appointed one.
Multi-Block Estates Handled
From a single condo tower to a sprawling mixed-use estate, we plan and execute full-coverage surveys across every block and elevation on one mobilisation.
Frequently Asked Questions
Get a Facade Inspection Quote for Your MCST
Send us your development address, number of blocks and PFI deadline. We reply with a scope and quote within 24 hours — clear enough to take straight to your council.